Project Management

Solution Design

Our team of technical support people have experience in providing a full outsourcing service for the management of business and schools I.T and communication systems. Whether it be 10 or 100 computers, one or many locations, we can design, implement, and maintain your network to maximize productivity while helping to manage cost

We will work with you to develop a tailored solution to meet your needs and budget.

Hardware -Procurement & Installation

Buying I.T equipment can be very expensive when you get it wrong. Operating systems that don’t work on some networks, Anti-virus software that doesn’t work with email systems, backup systems that actually don’t provide any real protection, and the list goes on! We have seen it all before and we know what works, which saves you time and money.

We have partnerships with several major suppliers including Microsoft, Symantec, HP, and Dell to name a few. This allows us to offer competitive pricing and also allows our experienced computer technicians to liaise directly with our suppliers and assist you with the installation and configuration of all computers.

All in all – a wider range for you to choose your equipment, with even better pricing than before.

Service Agreement:

While our provided systems have an excellent record of reliability, the complex environment in which they operate with connection to different environments and their various services, as well as the interaction in some cases with software applications and your data environment, means an annual service agreement represents an investment in your peace of mind.

managed solutions have established a service structure to ensure that your system and peripherals operate to their optimum level, efficiently and economically- ensuring downtime is kept to a minimum. Service is carried out on-site by fully trained technicians and may include any faulty parts replacement and all labour. Integral to the service agreement is a remote access capability (whenever possible) which means that any system changes you may wish to make are therefore only a phone call away.

If you decide not to enter into a service contract with us, your system will still be covered by our 3-year equipment warranty (dependent upon the warranty selected by you) but you will still be liable for the cost of labour in the unlikely case of any problem. Without a service agreement, managed solutions may not be able to respond immediately to your call because our technicians may already be committed to other customer projects. However, our customers with service agreements have guaranteed service response times so downtime can be minimized.

Please note that some products will not be sold without an ongoing service agreement.

What you get with your service agreement:

  • Minimum downtime.
  • On-site support by a fully qualified technician.
  • Faulty hardware replacement.
  • Guaranteed service response time.
  • Your technician is only one phone call away.

For more information, please view our Terms & Conditions.